Company specialized in Whatsapp service technology

Company specialized in Whatsapp service technology

OUR PURPOSE

"Supporting business growth by offering solutions that enhance the performance of customer service through digital channels."

A definitive solution for customer service via Whatsapp and digital channels.

Founded in 2014 by professionals with over 15 years of experience in business communication, Voll Solutions started its operation working with customer service solutions along the platforms of the main world leaders in the Contact Center market.

The growth of the relationship between brands and their consumers through social media and the adoption of WhatsApp as a new and revolutionary communication channel is providing companies with new challenges in maintaining a high standard of service.

Therefore, Voll Solutions has developed products and solutions with the objective of offering total integration of digital communications channels, adopting state-of-the-art technology and a lot of creativity to meet this new reality of consumers in the digital era.

4 million

REGISTERED
CUSTOMERS

500 million

messages
exchanged

8 million

SERVICES
PERFORMED

8 thousand

PLATFORM
USERS

sobre nós

Why the Voll?

100% adherence to
the business

Broad platform prepared for integration with the main ERP and CRM systems on the market.

Continuous
evolution

Dedicated online support team available 24 hours a day, 7 days a week.

Contribution of best
service practices

Set of functionalities and features that provide the customer with access to the best service practices.

Greater control
for management

Team management tools and structured information for safer decision making.

Greater productivity
for the team

The most complete portfolio of resources to facilitate the team's day-to-day activities and deliver more quality service.

Unified
service

All channels in an integrated service interface: Whatsapp, Telegram, Messenger, Chat, SMS and email.

Integration with
major CRMs