WHY CHOOSE VOLL?
Control and efficiency to have time to do your best:
take care of your customer.
We leverage business service in digital channels through a platform that offers more productivity to the team and provides the best customer service and CRM practices.
Greater control for management
Integration with major CRMs
Greater productivity for the team
Our Happy Client
Rosalina D Alian Founder & CEO
Md. Hossain Khan Front-End Developer
Md. Anowar Hossain Web Developer
WHAT ARE THE ADVANTAGES
Greater control in management and more productivity for teams.
Voll means "COMPLETE" and therefore, it offers a comprehensive and integrated solution that aims to contribute to the productivity of teams and solve the main problems in service by equipping professionals with the best resources for customer service and loyalty through the main channels digital answering services..
TEAM MANAGEMENT RESOURCES
Structured information for safer decision making.
Broad vision for managing through structured information.
Control of the team's productivity and quality.
Quick access to troubleshooting information.
Customizable automatic messages, Mass shooting, Virtual operator and Satisfaction survey, among others.
Knowledge Base, Routing Controls, Protocol Generation, Contact Scheduling, Service Transfer, among other features.
Service classification Customer portfolio, Chatbot tree and advanced filters.
Encrypted login, Password pattern definition, IP access restriction, Audit and Adaptation to LGPD practices.
Chatbot with customizable intelligence base and native integration with: Watson IBM, Luis Microsoft, Alexa Amazon, Dialogflow Google.